Privacy Policy

Welcome to Brand Bandhu (“we”, “our”, or “us”). Brand Bandhu is an AI-powered digital marketing platform that helps businesses create social media posters, videos, captions, and other marketing content. Our services may also allow users to connect their social media accounts and publish or manage content through supported integrations.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our platform, or connect your social media accounts.

By using Brand Bandhu, you acknowledge this Privacy Policy.

We may collect the following categories of information:

A. Account Information

When you register for Brand Bandhu, we may collect your name, email address, phone number, business name, login credentials or authentication data, and other information you choose to provide.

B. Social Media Account Information

If you choose to connect your social media accounts, we may access information authorized by you through the relevant platform, including:

• Facebook Page names, IDs, and information needed to manage connected Pages.
• Instagram professional account names, IDs, and permitted profile information.
• LinkedIn profile or organization information, where authorized and supported.
• Access tokens and authorization details needed to maintain your connection.
• Publishing status and content identifiers for posts created through Brand Bandhu.

We only access information permitted by the relevant platform and the permissions you grant.

C. Content and AI Generation Data

We may collect prompts, uploaded images, videos, logos, text, brand information, captions, and other materials you provide to generate marketing content.

Your prompts and submitted materials may be processed by our AI service providers to generate requested outputs.

D. Usage and Technical Information

We may collect information such as device type, browser type, IP address, access times, error logs, pages visited, and interactions with our platform to maintain security, improve performance, and troubleshoot issues.

E. Payments and Subscription Information

If you purchase a subscription, we may collect transaction details, subscription status, billing records, and payment confirmation information. Payment card or banking information may be processed directly by our payment service providers.

We use collected information to:

• Create and manage your Brand Bandhu account.
• Generate AI-powered posters, videos, captions, and other marketing materials.
• Connect social media accounts at your request.
• Publish or manage social media content when you authorize the relevant action.
• Display account connections, publishing status, and related analytics where supported.
• Manage subscriptions, payments, and customer support.
• Maintain platform security, prevent misuse, and troubleshoot technical issues.
• Improve the reliability and functionality of our services.
• Comply with applicable legal obligations.

We do not use your connected social media accounts to publish content without the permissions and authorization required for the relevant action.

Brand Bandhu may integrate with services such as Meta platforms, including Facebook and Instagram, and LinkedIn.

When you connect an account, you authorize Brand Bandhu to access the information and perform the actions covered by the permissions you grant and the applicable platform rules.

Depending on the integration, these actions may include identifying eligible Pages or professional accounts, publishing authorized posts, and retrieving publishing status.

You can disconnect your social media accounts through the relevant Brand Bandhu settings, where available, or revoke access through the social media platform’s settings.

Disconnecting an account may stop future API access but may not automatically delete information previously stored by Brand Bandhu. You may request deletion as described below.

Your use of third-party social media services is also subject to their own privacy policies and terms.

Brand Bandhu uses AI technologies to generate marketing content based on the prompts and materials you submit.

Your inputs may be processed by third-party AI or infrastructure providers acting on our behalf. We aim to share only the information necessary to provide the requested service.

Please avoid submitting sensitive personal information, confidential business information, or materials you do not have permission to use unless the service specifically requires them and you are authorized to provide them.

The availability, retention, and use of submitted data by third-party providers may depend on their contractual terms and privacy practices.

We do not sell your personal information to third parties.

We may share information with:

• Service providers: Hosting providers, AI service providers, analytics providers, payment processors, and technical support providers that help operate Brand Bandhu.
• Social media platforms: Information necessary to authenticate accounts and carry out actions you request, such as publishing content.
• Legal authorities: Where disclosure is required by applicable law, legal process, or a valid governmental request.
• Business successors: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.

We require service providers to handle information appropriately and only for authorized purposes, subject to applicable agreements and laws.

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, fulfill contractual obligations, resolve disputes, comply with legal requirements, and protect our legitimate interests.

Social media authorization tokens are retained only as needed to maintain authorized integrations and are handled using appropriate security measures.

When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal, security, and recordkeeping requirements.

We use reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, secure communications, restricted access to credentials, and appropriate protection of stored authorization tokens.

No internet-based system can guarantee absolute security. Users should also protect their login credentials and notify us if they suspect unauthorized access to their accounts.

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Disconnect connected social media accounts.
• Withdraw permissions or consent where applicable.
• Request information about how your data is processed.
• Raise a privacy complaint with us or the appropriate authority.

To exercise these rights, contact us using the details in the Contact Us section.

You may request deletion of your Brand Bandhu account and associated personal information by contacting us at the email address listed below.

You may also revoke Brand Bandhu’s access through the relevant social media platform’s settings.

When we receive a valid deletion request, we will review it and delete or anonymize applicable information within a reasonable period, subject to legal obligations and legitimate retention requirements.

Revoking social media access alone does not necessarily delete data already held by Brand Bandhu. Please submit a separate deletion request if you want that information deleted.

Step-by-step instructions are available on our User Data Deletion page.

Brand Bandhu may use cookies and similar technologies to maintain sessions, remember preferences, improve security, and understand how users interact with our platform.

You can manage cookies through your browser settings. Disabling certain cookies may affect some platform functionality.

Where required by applicable law, we will obtain consent for non-essential cookies or similar technologies.

Our service providers or infrastructure may process information in countries other than your country of residence.

Where information is transferred internationally, we will take steps required by applicable data protection laws to protect it.

Brand Bandhu is intended for businesses and users who are legally able to use our services. It is not designed for children to use independently.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

Our platform may contain links to or integrations with third-party services. We are not responsible for the privacy practices of services we do not operate.

We encourage users to review the privacy policies of relevant third-party services before connecting their accounts or sharing information.

We may update this Privacy Policy as our services, integrations, or legal requirements change.

We will publish the updated version on this page and revise the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.

For questions, concerns, access requests, or data deletion requests relating to this Privacy Policy, contact: